You will need an account on the machine and will need to give us
a passphrase protected ssh key for logging in. We are
working on a script to easily generate and email us the key.
For security reasons, ssh is the only access allowed to a
telescope network from a different network. This means a
user must use ssh and tunneling. For more information about
setting up tunneling, go here.
The APO web pages are maintained by a staff technical writer, the
local project staff, and IT for active content pages.
Project pages for local staff are different than the project
pages for outside users. Project pages should be found at
these locations. SDSS is the only one that meets the standard.
There is a public network, GUEST, and an internal network for
local staff, APO. The GUEST network and APO network are identical
as far as performance is concerned. They are separated in
the firewall with routing rules. If someone would like
access to the APO internal networks, they need to send an email to
The SSID is GUEST or GUEST# where # is an integer number, i.e. GUEST1, GUEST2, ... This network is 172.16.0.0/24, with users IPs 172.16.0.11-172.16.0.254. The wifi is open access protected by a firewall. There are network jacks on the walls which are provided for the network phones and other APO network devices.
There appears to be a WiFi problem with the Yosemite and El
Capitan OS installed on the newer laptops. Older laptops
with an older OS works without problems. The newer users are
talking about poor performance and dropouts. There is a
problem with the newer OS caused by Apple using a second
connection to the WiFi for Bonjour. I have asked several
people to try turning this channel off with a “ifconfig awdl0
down” command from the command line. It is reported that
fixes the problem.
If there are problems with the WiFi, tell IT the details of what you are seeing. It is impossible to fix things when the complaint is, it is not working very well. It would help to know the OS being used, the rough age for the laptop, the things you were trying to do (Skype, big transfer, etc.), and what is the problem. These have been the clues that have helped to direct finding the fix. It would also be good to hear when something works, such as turning off the awdl0 device.
For the users manual for the site phones click here.